Job Description
Job Title: Budtender
Full Time/Part Time positions available based on experience
Job Summary
The Budtender position is a customer-facing role responsible for delivering an exceptional, compliant, and personalized experience to every guest. This position plays a vital role in educating customers on cannabis products, guiding purchasing decisions, and supporting daily dispensary operations. The ideal candidate is professional, compassionate, detail-oriented, and thrives in a fast-paced, highly regulated retail environment.
Key Responsibilities
Customer Experience & Sales
- Greet customers and visitors in a warm, professional, and welcoming manner
- Provide knowledgeable guidance on cannabis products, including forms, effects, benefits, and responsible use
- Assess customer needs and deliver personalized product recommendations
- Answer questions clearly and accurately while fostering trust and comfort
- Process transactions accurately using the point-of-sale (POS) system
- Support sales goals through tailored recommendations and product education
Compliance & Safety
- Verify customer identification and ensure compliance with state cannabis regulations
- Follow all company policies, procedures, and regulatory requirements
- Maintain confidentiality and professionalism at all times
- Report compliance issues or customer concerns promptly to management
Inventory & Operations
- Assist with receiving, counting, restocking, and organizing inventory
- Maintain accurate product handling and inventory tracking
- Ensure products are properly displayed, stored, and labeled
- Support opening, mid-shift, and closing procedures as assigned
Store Maintenance & Team Support
- Maintain a clean, safe, and organized retail environment, including front- and back-of-house areas
- Support management and team members with daily operational needs
- Contribute to a positive, respectful, and inclusive workplace culture
- Perform additional duties as assigned to support business operations
Qualifications
- Must be 21 years of age or older
- Ability to pass required background checks
- High school diploma or GED required
- 1–3 years of experience in retail, hospitality, customer service, or related fields preferred
- Cannabis industry experience
- Experience with Treez, METRC, Alpine IQ, Dispense App or similar systems (preferred but not required)
- Ability to work evenings, weekends, and holidays as needed
Skills & Competencies
- Strong customer service and communication skills
- Attention to detail and accuracy in transactions and inventory
- Adaptability in a fast-paced, regulated environment
- Willingness to learn and stay current on cannabis products and regulations
- Professional appearance and positive attitude
- Reliable attendance and punctuality
Work Environment
- On-site retail dispensary setting
- Standing for extended periods and light lifting may be required
- Flexible scheduling based on business needs
Equal Opportunity Employer We are committed to building an inclusive workplace and consider all applicants based on qualifications, merit, and business needs.
Job Tags
Full time, Part time, Flexible hours, Shift work, Weekend work, Afternoon shift,